Driver Guidance

Based on the latest government advice for transport operators(17th July 2020), Drive has set clear guidelines around managing the spread of the Coronavirus (COVID-19) that will help protect you & the community whilst we maintain a 24/7 service.

HOW CAN YOU HELP?

Showing symptoms-

  • We kindly ask that anyone showing symptoms associated with COVID-19 stay at home. This is the advice we give to passengers, drivers and staff. For the latest update on the government recommendation, please see here.

Face coverings      

The UK government is advising anyone travelling in an enclosed space that “face-covering can help us protect each other and reduce the spread of the disease if you are suffering from coronavirus but not showing symptoms.”

We provide every driver with face coverings, free of charge, every week. Although it is not mandatory for you to wear a face cover, we highly recommend that you do so. This not only protects yourself & the customer; this fills the public with confidence in the safety of our service, which could result in further bookings.

Transporting a passenger without a face covering is down to the sole discretion of each driver. That being said, we are recommending to all customers that is they do not have a face covering, a driver may refuse to accept the passengers.

For the foreseeable future, the Princes Avenue Office will have a constant supply of these face covers. Please make sure you collect a pack each week at a convenient time.

Social Distancing

To maximise social distancing, we are actively advising customers to sit in the rear of the vehicle, preferably on the left side if they are travelling alone. We are also advising that both the driver and customer open a window where possible; this is to encourage a clean airflow throughout the enclosed environment.

Vehicle Cleaning

We have partnered with Hydroclean who will professional spray clean your car on a weekly basis with their Anti Covid-19 Cleaning Service. Please call the office to book your vehicle in for this service.

Helpful information

Passenger guidance: https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#taxis-and-private-hire-vehicles

Staying safe outside your home: https://www.gov.uk/government/publications/staying-safe-outside-your-home/staying-safe-outside-your-home

Book Online

Yes we have an app, yes you can book via our IVR but if you want to book online follow the below link and book your Hull taxi straight into our system.

Get a Quote

Travelling to or from Hull and wanting to know how much a journey will be? Get in touch today for a non-obligation quote.

Call Us

For a fast and reliable Hull Taxi, Call us today. Remember we cover all of Hull including Old Town, New Town, North Hull, East Hull, West Hull, Cottingham, Hessle, Beverley, Kingswood, Sutton, Bilton, Willerby, Anlaby, Bransholme or Humberside Airport.

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